PROTECTING YOUR PRIVACY

Patterson Cheney Toyota acknowledges the importance of privacy and of safeguarding personal information. Any personal details provided to Patterson Cheney Toyota will be protected with the National Privacy Principles (NPP) and with the laws and regulations regarding such matters as are applicable in Australia. A copy of NPP is available from our office for your perusal or can be obtained from the Federal Privacy Commissioner (www.privacy.com.au).

Patterson Cheney Toyota holds personal information applicable to the sale and servicing of vehicles and automotive spare parts, for both current and prospective customers.

Personal information is used by Patterson Cheney Toyota:

• To assist the vehicle sales and servicing process;
• To identify vehicle ownership for sales and servicing;
• To support finance and insurance applications;
• For internal analysis and review in the provision of customised services and benefits;
• To communicate regularly with you;
• To market products and services of Patterson Cheney Toyota and related entities or suppliers that may be of interest to you, unless you inform
  us not to do so.
• To implement our terms of service.

From time to time Patterson Cheney Toyota contracts out the services to third parties, for example direct mailing houses, collection agencies, call centre operators, which carry out work that cannot be performed by Patterson Cheney Toyota at our premises. Personal information disclosed to these third parties facilitates the information use disclosed above.

Further information about the way Patterson Cheney Toyota manages personal information is available by writing to:

Patterson Cheney Toyota
200 Cheltenham Road
Dandenong VIC 3175
Phone: 9215 2222 | Fax: 9215 2215