Patterson Cheney Toyota > About Us

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Date

Customer Name

Salesperson Name

Topic

Comment

11-Oct-11

Albert

Dennis

Sales General

The purchase experience at Patterson Cheney was for me wholly positive one. All staff I dealt with were pleasant, professional and helpful. I would not hesitate to recommend Patterson Cheney to friends or family.

12-Oct-11

Nhan

Edmund

Delivery Expectations

Much more comfortable, than expected. Much more room and so many little gadgets.

14-Oct-11

Jodie-Anne

Abe

Salesperson Expectations

They were friendly, put no pressure on me and kept me informed of the progress of the delivery on a daily basis. He also responded to my messages immediately and made me feel at ease throughout the process. A very friendly, happy person who I would be happy to deal with at any point in the future. I have already referred friends on to him.

14-Oct-11

Jodie-Anne

Abe

Sales General

A fantastic car and a fantastic salesperson. Overall I am rapt with the entire process.

14-Oct-11

Jodie-Anne

Abe

Delivery Expectations

It was a lot quicker than expected. Very efficient and the car was in perfect condition.

30-Sep-11

Hanne

Jake

Salesperson Expectations

He had an answer for every question I had, and were extremely helpful.

30-Sep-11

Hanne

Jake

Delivery Expectations

Car was nicer than I thought it would be.

29-Sep-11

Marie

Dilith

Delivery Expectations

The car was ready when promised, looked fabulous and Dilith was very attentive in going through all the car's features and answered all my questions with great patience. We did not feel rushed at all.

29-Sep-11

Marie

Dilith

Salesperson Expectations

Dilith out at Dandenong was more than helpful and accommodating and took his time with us and most of all listened to what we wanted and what our needs were.

29-Sep-11

Marie

Dilith

Sales General

Patterson Cheney Toyota in Dandenong, and Dilith, in particular, were very professional and a delight to do business with. I drove a Corolla for 18 years and had never given a thought to replacing it with anything but another Corolla. I am a very happy customer.

23-Sep-11

Sokhon

Christina

Salesperson Expectations

Always update About My Car and very well in customer service

23-Sep-11

Sally

Jake

Delivery Expectations

The car was delivered in a timely fashion and Jake texted me the Registration so I could organize insurance cover before pick up. He also ran through what was where again in case I had forgotten.

23-Sep-11

Sally

Jake

Salesperson Expectations

Jake Buxton was our Salesperson, a very likeable and courteous young man. He fully explained all options/gadgets available but wasn't pushy. He knew the car would sell itself but his easy going manner enhanced the sale.

23-Sep-11

Sally

Jake

Sales General

Thank you to Jake for his great customer service, I test drove other cars on the day (Mazda, Suzuki, Mitsubishi) but no other salesperson was quite as thorough or enthusiastic about their brand.

15-Sep-11

Justino

Edmund Lam

Salesperson Expectations

Personalized service, excellent advice about the car. Time spent after car was purchased during taking delivery of car to discuss all the features of the car and how to drive it. Excellent rapport and care given by Edmund

15-Sep-11

Justino

Edmund

Sales General

Very happy with sales person Edmund and will return to purchase another car.

9-Aug-11

Marie

Dennis

Delivery Expectations

The vehicle was delivered on the day and time it was scheduled. The vehicle was available in the showroom. All the extras ie tinted windows and floor mats had been fitted. the paperwork was done swiftly and Dennis explained all the features of the vehicle and ensure that I was comfortable in the car before I drove away

9-Aug-11

Marie

Dennis

Sales General

I had been to a number of dealerships before PCT. I didn't have a good experience with the other dealers, firstly professionalism and the offer for my trade in. A friend had who had bought a car previously with PCT recommended me to PCT and the salesman didn't hesitate to give a test drive and gave me time and space to decide which car. I negotiated for a higher change over on my trade in. I have happy with the change over price which was above my expectations. I will certainly recommend others to this dealership and also Dennis the salesman.

10-Aug-11

Mario

Dennis

Delivery General

The Management of the dealer was very much interested in making sure that we were happy with the deal. may I also say that the dealer is open 7 day for this promotional period

11-Aug-11

Marlene

Jake

Salesperson Expectations

In every way, he was also very thoughtful and very pleasant. I would buy a car from there again. Also I would ask for Jake has I felt very comfortable with him. Jake helped me in professional manner.

8-Aug-11

Alison

Edmund

Salesperson Expectations

Understood my needs. Delivered on time. Kept me updated throughout the process

5-Aug-11

Graeme

Dilith

Delivery Expectations

There wasn't one thing that asked for and it was done the staff were extremely helpful in all ways as this was my first new car so you want it to be right and hassle free. I felt no pressure when dealing with Patterson Cheney Toyota Dandenong. I also thank Mr Dilith Wijesekera for being so upfront and helpful.

5-Aug-11

Seak

Christina

Sales General

All salesperson and service department are very helpful. Very friendly and providing me with all information I need quickly. Quick delivery and helpful explanation of the vehicle.

Date	Customer Name	Salesperson Name	Topic	Comment
11-Oct-11	Albert	Dennis	Sales General	The purchase experience at Patterson Cheney was for me wholly positive one. All staff I dealt with were pleasant, professional and helpful. I would not hesitate to recommend Patterson Cheney to friends or family.
12-Oct-11	Nhan	Edmund	Delivery Expectations	Much more comfortable, than expected. Much more room and so many little gadgets.
14-Oct-11	Jodie-Anne	Abe	Salesperson Expectations	They were friendly, put no pressure on me and kept me informed of the progress of the delivery on a daily basis. He also responded to my messages immediately and made me feel at ease throughout the process. A very friendly, happy person who I would be happy to deal with at any point in the future. I have already referred friends on to him.
14-Oct-11	Jodie-Anne	Abe	Sales General	A fantastic car and a fantastic salesperson. Overall I am rapt with the entire process.
14-Oct-11	Jodie-Anne	Abe	Delivery Expectations	It was a lot quicker than expected. Very efficient and the car was in perfect condition.
30-Sep-11	Hanne	Jake	Salesperson Expectations	He had an answer for every question I had, and were extremely helpful.
30-Sep-11	Hanne	Jake	Delivery Expectations	Car was nicer than I thought it would be.
29-Sep-11	Marie	Dilith	Delivery Expectations	The car was ready when promised, looked fabulous and Dilith was very attentive in going through all the car's features and answered all my questions with great patience. We did not feel rushed at all.
29-Sep-11	Marie	Dilith	Salesperson Expectations	Dilith out at Dandenong was more than helpful and accommodating and took his time with us and most of all listened to what we wanted and what our needs were.
29-Sep-11	Marie	Dilith	Sales General	Patterson Cheney Toyota in Dandenong, and Dilith, in particular, were very professional and a delight to do business with. I drove a Corolla for 18 years and had never given a thought to replacing it with anything but another Corolla. I am a very happy customer.
23-Sep-11	Sokhon	Christina	Salesperson Expectations	Always update About My Car and very well in customer service
23-Sep-11	Sally	Jake	Delivery Expectations	The car was delivered in a timely fashion and Jake texted me the Registration so I could organize insurance cover before pick up. He also ran through what was where again in case I had forgotten.
23-Sep-11	Sally	Jake	Salesperson Expectations	Jake Buxton was our Salesperson, a very likeable and courteous young man. He fully explained all options/gadgets available but wasn't pushy. He knew the car would sell itself but his easy going manner enhanced the sale.
23-Sep-11	Sally	Jake	Sales General	Thank you to Jake for his great customer service, I test drove other cars on the day (Mazda, Suzuki, Mitsubishi) but no other salesperson was quite as thorough or enthusiastic about their brand.
15-Sep-11	Justino	Edmund Lam	Salesperson Expectations	Personalized service, excellent advice about the car. Time spent after car was purchased during taking delivery of car to discuss all the features of the car and how to drive it. Excellent rapport and care given by Edmund
15-Sep-11	Justino	Edmund	Sales General	Very happy with sales person Edmund and will return to purchase another car.
9-Aug-11	Marie	Dennis	Delivery Expectations	The vehicle was delivered on the day and time it was scheduled. The vehicle was available in the showroom. All the extras ie tinted windows and floor mats had been fitted. the paperwork was done swiftly and Dennis explained all the features of the vehicle and ensure that I was comfortable in the car before I drove away
9-Aug-11	Marie	Dennis	Sales General	I had been to a number of dealerships before PCT. I didn't have a good experience with the other dealers, firstly professionalism and the offer for my trade in. A friend had who had bought a car previously with PCT recommended me to PCT and the salesman didn't hesitate to give a test drive and gave me time and space to decide which car. I negotiated for a higher change over on my trade in. I have happy with the change over price which was above my expectations. I will certainly recommend others to this dealership and also Dennis the salesman.
10-Aug-11	Mario	Dennis	Delivery General	The Management of the dealer was very much interested in making sure that we were happy with the deal. may I also say that the dealer is open 7 day for this promotional period
11-Aug-11	Marlene	Jake	Salesperson Expectations	In every way, he was also very thoughtful and very pleasant. I would buy a car from there again. Also I would ask for Jake has I felt very comfortable with him. Jake helped me in professional manner.
8-Aug-11	Alison	Edmund	Salesperson Expectations	Understood my needs. Delivered on time. Kept me updated throughout the process
5-Aug-11	Graeme	Dilith	Delivery Expectations	There wasn't one thing that asked for and it was done the staff were extremely helpful in all ways as this was my first new car so you want it to be right and hassle free. I felt no pressure when dealing with Patterson Cheney Toyota Dandenong. I also thank Mr Dilith Wijesekera for being so upfront and helpful.
5-Aug-11	Seak	Christina	Sales General	All salesperson and service department are very helpful. Very friendly and providing me with all information I need quickly. Quick delivery and helpful explanation of the vehicle.